Display image in the chat

To automatically detect an image link in a sheet and then render it as an image in the chat

Card presentation like manychat

Feature to have Card presentation with the chatbot like with Manychat ! It will be very cool tu have the listing of house available for an estate or to have different pizza the user can buy for a pizzeria etc...

Selection of answers for users.

If the bot asks a question, automatic answers should be provided for selection. Thanks

Upload images in a chat session

Hi there! I'm looking to customize customer support chatbot. Is it possible for end user to upload picture of a damaged item so it can be stored into a spreadsheet along with a name, contact.... Thank you

Upload sitemap url and scrape all website links at once

Hello, it would be awesome if we could scrape a website for all urls under that domain or input a sitemap/sitemaps. Also the option to delete all or individual urls. Thanks

Multi-user Accounts

For teams that want to login to the same Botsheets dashboard.

WhatsApp Integration

ability to transfer to live agents

you should be able to transfer to live agents on demand or connect to another service that offers this, i understand that this is a lead generation but it is missing half of it's potential. at the very least should be able to let the customer know that someone will be contacting them soon if they made a request that the ai does not know how to answer or they requested something from the business.

Limit the number of messages each month per chatbot

The use case would be for setting up different client pricing tiers. For example, we could sell access to a chatbot with a limit of 1000 messages per month (including a daily limit would be great as well). Ideally, this could be set as a limit and toggled per chatbot.

Voice Conversations

Voice Conversations - Other than text-based interactions, allow the chat bot to integrate 2 way voice conversations, enhancing the user experience.

Option To Re-Crawl Source Web Pages On Set Intervals

Just like how Botsheets crawls Google sheets on an hourly basis, the ability to crawl web pages as well because web page contents change too!. This will also help avoid information discrepancy.

API

Let's talk about making external requests from another platform. Comment below what platform and exactly how you envision you would use an API to communicate with Botsheets.

CNAME

enable a custom CNAME for chat widgets

Chat Widget Enhancements

Pop up by default? Floating bubbles above the widget with the greeting and leading question? Customizations? Let's work together to make this super functional for lead generation by commenting below what you want!

Connect Multiple Google Sheets to One Chatbot

Currently you can connect just one.

Translation option for every front end strings

There are stil English strings that are not translatable or modifyable directly like « type your message ». We need this if we use the bot for non English speakers

Let GPT search a Google Sheet to generate a response

Let's say you have lists of frequently changing data. For example: A list of ecommerce products you're selling A list of ecommerce products purchased by your customers with order numbers Real estate listings / property rentals A restaurant menu A list of Jobs/Careers A list of services you provide A staff directory This is content that would normally be stored in a database and an app, or chatbot might search a database, but since.... You don't know how to set up or administrate a database, and hiring a database developer is super expensive You're an agency and you want an easy way for your clients to update this frequently changing content themselves you can use Google Sheets as a database! You already work in spreadsheets and you don't want to keep deleting and re-uploading docs to a chatbot platform. This is the holy grail of features for AI chat automation! HOW IT WORKS Just add/edit/delete rows of data. When A GPT chatbot receives a message, AI will turn that message into a query to search your sheet data and then generate a data-driven text response (including a link in the response too if you add that to cells). BENEFITS You don't need to keep uploading documents to Botsheets. You just "Connect" a Google Sheet once, then add, edit, and delete cells and Botsheets keeps AI in sync with your spreadsheet while you stay in control over the data you share. If you don't want to your chatbot to generate a response with data in your sheet, just delete the cell(s) or row(s)! You don't need to log into our dashboard to train AI. You can do it entirely from a Google Sheet. If you're an agency, just share a Google Sheet with your client and they become active participants in training AI. No learning curve or degree in computer science is needed to train AI. Every business already works with spreadsheets. Keep doing that! Highly personalized responses are generated from data in your sheets. The more data, the more detailed and personalized the response. The best way to train AI isn't with PDF's or scraping a website because this is unstructured data. The best way to train AI is with structured data, and spreadsheets are ubiquitous with managing structured data. If you're using another chatbot or automation platform, using our API you'll be easily able to connect to this and use Botsheets as a database for your chatbot content.

Email Notification Enhancements

We currently trigger an email when someone engages with a chatbot. Things we can enhance: A summary and transcript in the email Customization tools: Enable/disable a link to the dashboard, and enable/disable a link to Sheet Remove logo in email notification Possibly changing the "From" email so the notification comes from a different address. No guarantees on this one though

ActivePieces integration

https://www.activepieces.com/docs

Pabbly Integration

Pabbly integration