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Upload images in a chat session

Hi there! I'm looking to customize customer support chatbot. Is it possible for end user to upload picture of a damaged item so it can be stored into a spreadsheet along with a name, contact....

Thank you

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  • Botsheets Admin

    Team•

    Jan 24, 2024

    Hi, interesting idea. In theory, we could support that, host the images, and generate a link to the image in a spreadsheet, but it's not a top priority as it's a specific use-case. You (Your chatbot) could always just ask people to submit a link to an image and that image could be hosted anywhere like Dropbox, or Imgur. When the bot gets the link it will write the link along with name and contact info into a spreadsheet.